Complaints, Compliments and Feedback.
At Imani Wellness, we are committed to providing high-quality services. However, in the unfortunate event that you have a concern or complaint, we are here to listen and take appropriate action.
What Happens Next?
Once we receive the completed complaint or feedback form, a formal investigation will begin. We take all concerns seriously and will work diligently to resolve the issue.
If you need any assistance in filling out the form or have questions about the process, please don’t hesitate to contact us.
We’re here to help and ensure your voice is heard.
Your Privacy Matters:
Please note that you can remain anonymous if you prefer.
Simply leave the Name field blank, and we will still address your feedback or concern with the same level of attention and care.
Contact Us
For further assistance or inquiries, you can reach us at:
Email: info@imaniwellness.com.au
Address: HORNSBY STREET, DANDENONG ,VICTORIA,3175 | Phone: +61 412 270 231
Still have questions?
Can’t find the answers you’re looking for? Let’s talk.
Privacy Collection NoticeThis Privacy Collection Notice describes how Imani Wellness Pty Ltd (ABN 89 683 849 685) (we, us or our) collects and handles your personal information when you make an enquiry with us.
We collect personal information from you so that we can respond to your enquiry and for related purposes set out in our Privacy Policy, available on our website (or on request).
We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.
We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.
If you do not provide your personal information to us, it may affect our ability to do business with you.
Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.
If you have questions about our privacy practices, please contact us by email at: privacy@imaniwellness.com.au. By providing your personal information to us, you agree to the collection, use, storage, and disclosure of that information as described in this privacy collection notice.